Chat
ChatContact us right away with simple requests.
For complex topics and transactional requests, give us a call. We'll make sure you connect with the right team for your specific need.
Monday – Friday: 7 a.m. – 7 p.m.
Saturday: 9 a.m. – 3 p.m.
Telephone
TelephoneMember Contact Center
800.462.8328 (Toll-free in the U.S.)
Monday - Friday: 7 a.m. - 7 p.m.
Saturday: 9 a.m. - 3 p.m.
TellerPhone
800.540.4546 or 714.258.4100
This automated telephone service is available 24/7 for many everyday transactions.
Emergency Card Support
800.462.8328 (Toll-free in the U.S.)
Available 365 days a year, from 5:00 a.m. to 10:00 p.m.
In Person
In PersonFind a Branch
Branch/ATM Locator Current Branch Wait Times Holiday Closures https://online.schoolsfirstfcu.org/gateway/schoolsfirstfcu/branch-locatorSecure Message
Secure MessageSend us a simple request when you don't mind waiting for us to get back to you.
For immediate requests, please contact us through chat. For more complex topics and transactional requests, give us a call. We'll make sure you connect with the right team for your specific need.
MailSchoolsFirst FCU
P.O. Box 11547
Santa Ana, CA 92711-1547
Mortgage Loan Servicing
Mortgage Loan ServicingQualified Written Requests, notifications of error, or requests for information concerning your loan must be directed to one of the following addresses:
First Mortgage Loan
SchoolsFirst FCU
P.O. Box 77423
Ewing, NJ 08628
Home Equity Loan or Home Equity Line of Credit
SchoolsFirst FCU
Attention: Real Estate Loan Servicing
15442 Newport Avenue
Tustin, CA 92780
Member Advocate Team
Member Advocate TeamContact our Member Advocate team for assistance with any concerns or issues that need escalation.
Member Service Experience Advocate
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